The Importance of Client Reviews When Hiring a Contractor

Gone are the days when finding a roofing contractor was as easy as checking the first page of a search results page. Nowadays, everyone is clamoring to be visible online and their websites are filled with this and that promise, so consumers need a better way to tell the professionals apart from those looking for a quick buck.

The Importance of Client Reviews When Hiring a Contractor

That’s where client reviews come in. What better way to ascertain the quality of service offered by a contractor than hearing from those who have patronized them before? Homeowners with previous engagements with the pros can easily attest to their craftsmanship, material quality and warranty coverage.

Another reason to check out the reviews or testimonial section of a roofer’s website is to see how they handle concerns. You want a roofing company that will make an effort to reach out to their customers, address their complaints and do what it takes to make it right. It also shows that they are reliable and readily available. This is a key factor that you will want your contractor to have if you need them for roofing emergencies like storm damage.

Here are some of our clients’ feedback so far:

“It went very well. They showed up when they were supposed. They had to replace the decking on an overhang and explained why the previous roof leaked. The roof looks nice. They did a good job of cleaning up afterword.”

“The job was very professional and well managed from start to finish. The crews were well mannered and respectful. Management was competent and covered all the bases, and the job was performed as promised. I would use them again and have recommended them to several friends.”

“Called Coleman last week – had an estimate for roof repair after a day. The roofer spent time to match my shingles prior to scheduling a date. Roofer then came back to examine the roof prior to the repair to be sure on estimate. The repair work was well done. In addition to the repair work, they fixed any problem shingles on the roof, as well as a boot. This was an additional service they provided. Workers were on time and completely cleaned the job up. Work came in $50 less than the estimate. I was very satisfied with the work and glad I used Angie’s List to get in touch with them.”

Why leave your roofing and gutters projects to amateurs when you can work with the professionals? Coleman Roofing prides itself on 100% customer satisfaction through high-quality materials, expert installations and repairs, and stellar warranties for your absolute peace of mind. Call us today at (225) 379-7663 to get started with a FREE consultation. We serve clients in Gonzales, Lafayette and the surrounding LA communities.